As the General Manager of Momentum Metropolitan Group Services, Ingah Ekandjo has made
it her mission to consistently deliver one promise: Customer happiness.
Imagine a world where men and women are treated equally. A world where equal pay for equal
work is a norm. A world where you are evaluated by your merits and not your gender. This is the
kind of world that Ingah grew-up in. “My parents never made any distinction between boys and
girls, we were treated the same, we got the same portions of food, my brothers would cook, the
girls would clean the house and vice versa,” she explains.
It is this type of upbringing that groomed her to be, as she puts it "bold, reserved and focused."
Her journey to becoming General Manager consisted of absolute resolve. It is said that the price
of success is hard work, dedication to the job at hand, and the determination that whether you
win or lose, you have applied the best of yourself to the task at hand. These are the attributes
Ekandjo possesses. "I think back and I realized that the one thing that got me here was
consistency; I put in the same effort now as when I started my first job. You need to spend
enough time building a strong foundation, that way you become unshakable," she adds.
A strong unshakable foundation is also what Momentum Metropolitan is built on.
MMI Holdings Namibia was formed on the 1st July 2013 following the merger of Metropolitan
Life Namibia Limited and Momentum Life Assurance Namibia Limited. Ever since then the
company has taken huge strides in ensuring that they offer top notch services to their clients by
offering a range of insurance options and investments options: "Metropolitan provides life
assurance, investment and savings solutions, to the emerging market segment; Whereas
Momentum on the life side focuses on the affluent and corporate market, Corporate:
FundsATWork, Myriad, Short-Term, Wealth, Asset Management & Collective Investments.
Methealth Namibia Administrators provides healthcare fund administration, while Momentum
Asset Management Namibia caters for the asset management needs of our clients," she lists.
The insurance industry in Namibia has gone through the changing tides of innovation and
rebranding, of which Momentum Metropolitan has been at the forefront thereof. Embracing
change and recognizing the need to evolve is essential in any business. This was a need that
came about for building a lasting brand that stays committed to its values and its clients, as
Ingah explains, "the renaming of our organization to Momentum Metropolitan Namibia Limited
group not only celebrates the business that we are in; but also places a greater emphasis on
our strategy and promotes our client facing brands, which brings with it a rich history or
Momentum Metropolitan echo’s one consistent motto, customer first!
Their number one mandate has always been their clients. Momentum Metropolitan is an
excellent example of creating an environment that centers on the customer. "Our customers are
at the forefront of any decision that we make. Always no matter what, we always ask ourselves;
what’s the value for the customer," says Ingah.
Growth and success is no solo fleet, and Ingah stresses that ingenious results are the work of a
fine tuned oil machine run by a team of people who work together for a common objective.
“Teamwork is important, people can achieve much more if they work towards one goal." further
adding that it is imperative for a leader to take criticism with grace and appreciation, when one
has made an unpopular decision. "...grow from it,'' she advises.
Ingah Ekandjo, fueled by tenacity, and a sense of purpose, she has made her way up to the top
by being inspired by "a colleague who started out in Metropolitan as a cleaner, today she is a
Branch Manager at one of our flagship branches...a child taking a bus from Katutura to school,
seeing that hunger in them inspires me to dream. For me it’s those things that matter, because I
see myself in so many people."
She brings with her that same vigor, authenticity and consistency as she leads Momentum
Metropolitan onwards and upwards with one thing in mind; "To continue living by our values and
doing well on our mandate, which is to support our clients through their journey to financial